HR Manager for Hot Springs Office

About Home Instead:
Home Instead is a leading provider of in-home care services for seniors, allowing them to age with dignity and independence in the comfort of their own homes. We are dedicated to providing high-quality care and building meaningful relationships with our clients and CAREGivers.

Responsibilities: As an HR Manager at Home Instead, you will play a crucial role in recruiting, hiring, training, and managing our caregiving workforce. The ideal candidate will thrive in a fast-paced and evolving environment, demonstrating a genuine interest in the development and success of others within our growing organization.

Qualifications:

• Previous HR and recruiting experience is essential.
• Motivated and possess strong proficiencies in customer service.
• Excellent written and verbal communication skills.
• Exceptional time management and multitasking abilities.
• Proficient in general computer skills and Microsoft Office.
• Ability to communicate effectively in a high-energy atmosphere.
• Compassionate coaching style.

Primary Duties:

1. Caregiver Recruitment:

   • Manage all CAREGiver inquiry calls in a friendly, professional, and knowledgeable manner.
   • Utilize the applicant tracking software system to manage prospective CAREGivers efficiently.

2. Interview and Training:

   • Conduct applicant phone and 1:1 virtual interviews professionally and efficiently.
   • Follow the monthly training calendar, including Orientation and Required New-Hire Training.
   • Evaluate and update orientation and training materials as needed.

3. Training Coordination:

   • Schedule and conduct CAREGiver Training, In-services, and Continuing Education sessions.
   • Plan and conduct CAREGiver annual reviews, performance conversations, and problem resolution.

4. Collaboration:

   • Work in partnership with the Scheduling Department to coordinate CAREGiver schedules.
   • Emphasize creating high-quality matches and building extraordinary relationships.

Requirements:

• Organized and able to prioritize tasks effectively.
• Promptly respond to emails and phone queries.
• Proficient in answering multi-line phones.
• Knowledge of the use of office equipment.

Benefits:

• Health Insurance
• Vision & Dental Coverage Available
• Paid Vacation
• Paid Holidays
• Personal & Professional Ongoing Training
• Extremely Talented and Supportive Team Atmosphere
• Opportunity to earn performance bonuses

If you are a motivated HR professional with a passion for making a difference in the lives of seniors and caregivers, we invite you to apply for this exciting opportunity at Home Instead.

Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this position. Home Instead is an equal opportunity employer.

Each Home Instead franchise is independently owned and operated.